Testimonials
"My trainer is a great language teacher. Her method is very customized to the student specific needs, what makes the learning process not only easier but also very pleasant. She is very kind and patient and she makes me feel confortable to dare to speak, what also helps a lot with the learning process. My trainer is also very smart and friendly, so the one hour class goes by very smoothly. Even in very busy days, with tons of meetings, it is a good moment to stop everything for one hour and learn French in a nice and interesting way. I appreciate very much her efforts to make me progress with all my french skills chalenges and I am very greatful and proud of what we have achieved together. "
"The objectives were set at the beginning of the year and were respected throughout. I always look forward to joining the English classes each week! :)"
"It was a pleasure to reconnect with my trainer, who restored my confidence and helped me progress in speaking English. We adapted the lessons to cover the whole year. Overall, a very positive experience. She tailored the training to my requests and needs."
"I appreciate all the preparation that my trainer puts into building each lesson for me. It's really helpful to be able to speak openly with her about the issues and struggles I have with learning and speaking the language on a day to day basis. She is very patient and understanding with me and I hope to continue to improve. I also appreciate her open dialog and comminucation with me in regards to helping me learn the language as well as with organization of lessons. "
"I genuinely feel that I have progressed. My trainer is very pedagogical and effective. I’m looking forward to the next session."
"I feel that my needs were well targeted as I’ve genuinely progressed. I loved the classes with my trainer; she explains clearly and takes the time to review or revisit concepts. Very pleasant and professional—looking forward to a new cycle."
"I am absolutely delighted with these training sessions. I have regained the confidence to speak up and express myself. I actually enjoy speaking English now, which had never happened before! Thank you so much! The topics covered were both business-oriented and related to daily life or general culture, allowing us to engage in discussions on a wide range of subjects."
"A progressive training programme, varied in topics and materials. It’s a real pleasure to start a new session. Thank you!"
"My trainer adapts the sessions to the participants’ levels and allows us to practice our English in a supportive, relaxed environment, which makes it easy to feel comfortable and improve."
"I particularly appreciate being able to offer employees training with native-speaking trainers who demonstrate excellent pedagogical skills. In courses with CONNECT, trainers have the ability to create an environment conducive to learning. There is often a real symbiosis with the group or through interaction with the trainer, which helps learners reach a conversational level in English (or in French for anglophone learners), giving them fluency and confidence. These courses have often been decisive in enhancing the impact of the employees’ learning and sometimes even opening professional opportunities within our international group. I have been collaborating with Brian Cross Language Services (now CONNECT) for over 10 years, even before joining the group I am with today. And I continue to work with them thanks to a collaboration spanning more than 20 years and a mutual trust that is continually renewed. I chose to work with CONNECT because I was impressed by the quality and progress achieved by the employees. Brian Cross is well-regarded, and the new leaders have taken over the company with continuity, energy, and innovation."
"The training was fully tailored to my request and the chosen topic. My trainer understood my needs perfectly and offered a comprehensive and varied program."
"Very satisfied with this training and my trainer, who was always attentive to our expectations. The course format was very enjoyable, and I really appreciated it."
"Flexible training adapted to my needs. I gained confidence after this course."
"The lessons were focused and tailored to my personal and professional needs, informative, with a dynamic, gentle, and pleasant teacher. Good communication, engaging classes—I had a great time while improving my English. I managed to improve my speaking skills. Thank you very much!"
They've done it.
Supporting you to achieve your goals
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Groups
International Company
Need
42 employees of varying levels work within an international customer service department based in Lille. The team needed to gain confidence and fleuncy in order to improve communication with English-speaking subsidiaries and enhance the quality of exchanges during video conferences.
Solution
13 mini-groups of 2 to 4 participants were created, organised by language and level. Each group took part in a 40 hour professional language training programme over the course of a year, combining online sessions, job-specific role plays, and collaborative activities led by an experienced native English trainer.
Result
Participants advanced by one CEFR level, greater fluency in meetings, and stronger international team cohesion. Participants now feel more confident speaking spontaneously in English in real professional situations.
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Duo
Bakery
Need
Two bakery employees needing to improve how they present their products and welcome international customers.
Solution
A customised 30 hour professional English training programme was created, focusing on real-life scenarios: welcoming customers, presenting products, managing orders, and polite exchanges. Sessions were conducted on-site, in authentic working conditions.
Result
The bakery staff now communicate with greater fluency and confidence. Their professional vocabulary has expanded, and interactions have become more natural and friendly.
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Individual
Manager
Need
A team manager needing to increase her impact when presenting internationally and expand her professional vocabulary to be more persuasive in English.
Solution
A 20 hour individual coaching programme was implemented with a native English trainer specialised in Business English. Sessions focused on project pitching, public speaking, and spontaneous reformulation, tailored to her busy schedule (mixed online and in-person format).
Result
Presentations are now clearer and more effective, with stronger command of strategic vocabulary and greater confidence in meetings. The manager can now speak with ease at both internal and external conferences.
2024 satisfaction rate
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- English
- 97%
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- FLE
- 94%
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- Clients
- 100%
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- Number of learners
- 152
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- Number of companies
- 8